Frequently Asked Questions
Booking Questions
Can I book just a seat on a coach?
No — We only offer full coach or minibus hire. You book the entire vehicle for your group, not individual seats.
What vehicle sizes can I book?
You can choose from a range of vehicles including 7/8, 16, 20, 24, 30, 40, and 50-seater coaches, available in standard and executive options.
Can I book a vehicle last-minute?
Yes, but availability may be limited. We recommend booking 2–4 weeks in advance for the best options and pricing.
Can I request multiple quotes?
Yes! We compare prices from multiple trusted operators to give you the best quotes instantly.
Payments & Cancellations
Do I need to pay in full at the time of booking?
Yes — full payment is required upfront to secure your coach or minibus hire.
What payment methods are accepted?
We accept all major debit and credit cards via secure online payment during the booking process.
Can I cancel my booking?
Yes, cancellations are possible, but conditions vary by provider. For full details, please visit our Refund Policy.
Will I be refunded if I cancel?
Refund eligibility depends on the cancellation timeframe and provider policy. Please refer to our Refund Policy page for complete information.
Travel Info
Do the coaches come with drivers?
Yes, all bookings include a fully licensed driver. Sit back and relax — we take care of everything.
Is there Wi-Fi or a toilet on the coach?
Executive coaches include Wi-Fi, charging ports, and sometimes a toilet.
Standard coaches include air conditioning and charging ports.
All 50-seaters (standard or executive) have a toilet onboard.
Can I eat or drink on the coach?
It depends on the provider, but light snacks and drinks are usually allowed. Alcohol and hot food may be restricted — please check in advance.
Can we make multiple stops during our journey?
Yes! Let us know your requirements — planned stops are welcome and can be included when you book.
Route & Location
Can I search by postcode or town sector?
Yes! Our search tool supports detailed location input including towns, postcodes, and sectors — making your route search accurate and efficient.
Do you only cover major cities?
No — we include both major cities and smaller towns across the UK, making CoachComparison ideal for all types of routes.